Cutting Costs

It pays to do some research and make a phone call.

I currently have my home phone, DISH, DSL, and Cell bundled with AT&T. I noticed that my DSL rate went up, and I had been told it would stay the same low rate as long as I didn't change my current setup. Well, that clearly didn't change, yet there went my bill, DOUBLE what I had originally been told it would be. Also, my DISH bill went up by $10.

So, I called ATT, and I let them know I wanted the rate I was promised. I was told there was nothing they could do. I asked for a manager. I was told by her that there was nothing they could do. I let her know that she could accomodate me and knock the $20 off my bill I was requesting, or I could take my $200 a month services and find a new provider. She again said there was nothing she could do. So, I kindly asked her to cancel my DSL service.

I then called the local cable company, and they offered me a package for all services that was the rate I wanted. So, with that information, I called ATT DISH services, and explained that unless they could offer me a competitive rate, I would be transferring all my services to the other company. The person I spoke with this time was very helpful and looked at ALL my services with them and how they could reduce my bill. AND, she even offered me what I had wanted in my original call to ATT DSL services. So, I reinstated my DSL with them.

Here's what I ended up with after that call...
$10 off my DISH rate (so, back to what it was)
$20 off DSL (back to what it originally was)
$15 off my home phone package (which I hadn't even asked for)
________
$45 saved from my monthly bill just for making a few calls.

:-)